Check in and chat buddy scheme

Are you experiencing the effects of loneliness and social isolation because of the Coronavirus?

Or, would you welcome the friendly voice of someone at the other end of the phone to help you practice your English conversation skills?

A group of volunteers from Manchester Refugee Support Network (MRSN) have come together and are here for you.

We would like to support clients of MRSN and our partner agencies to ensure that nobody is left isolated or without support. We don’t ask for anything in return, we just believe in being a friendly voice at the other end of the phone. 

Our volunteers at MRSN and are known to us and we will interview interested new volunteers. Either way all volunteers will be required to complete an application form and agree to specific personal safety checks.


We are not experts on Coronavirus and can only offer help within reason. We will direct you to the government & public health websites. If you need medical advice, please use the NHS 111 online coronavirus service at, or if you have no internet access, call NHS 111 from your phone. In a medical emergency, dial 999.

I strongly believe the Check in and Chat scheme to be completely multifunctional. The scheme can help relieve feelings of social isolation whilst also being able to develop skills that can pave the way to a successful and happy life regardless of a pandemic.

Kiah, Volunteer with Check in and chat

If you need support

Please email  and put “I NEED HELP” in the subject box. In your email please provide your name and a phone number and we will call you back to get further details from you.

Alternatively, please call or text Rebecca on 07999 020454. 

Give support as a volunteer

If you are already a registered volunteer with MRSN and would like to volunteer for this scheme please click here to complete a registration form. We will get back to you within two working days.

If you are not known to us and would like to volunteer for this scheme, please click the link below to download a volunteer application form. Please complete and email the completed application form to We will get back in touch within three working days.

Volunteer Application Form Check in and chat