Volunteers are central to enabling MRSN to undertake all aspects of its work. There are a range of different projects that you can be involved in. Some of the roles need a regular commitment each week, whereas others are more occasional. We particularly welcome refugees and asylum seekers who wish to volunteer at MRSN. All volunteers receive induction training and ongoing support with further training opportunities offered as needed for different roles.

Volunteering roles at MRSN

The work of all our projects is supported by volunteers:

Our Advice Services

MRSN’s advice service offers advice on welfare benefits and tax credits, debt, housing, asylum support and access to health services to refugees and asylum seekers in Manchester. It runs drop-in advice sessions and appointments. Volunteers support the advice service through reception work, administration, advice support, and interpreting for clients who don’t speak English. Advice support staff provide basic information and make telephone calls on behalf of clients. Volunteers may also undertake an advocacy role for clients, accompanying them to appointments and interpreting, if necessary.

Volunteers can also train to give advice: we can arrange training in advice skills, welfare rights, health, asylum support, and other issues. Volunteers need to be available for at least nine months.

You will need to be available for a minimum of 6 months. Good spoken English is needed for all roles. Good written English is needed for advice and form filling. Volunteers who speak Kurdish, Arabic, Somali or other refugee languages are particularly needed.

Community Development

One of MRSN’s core roles is supporting Refugee Community Organisations (RCOs) to become strong and independent through our community development project. MRSN has a membership of 21 RCOs and is in contact with around 40 in Greater Manchester. MRSN is currently seeking to develop the role of volunteers in this area of work, for which there is a great demand. Volunteers might support new RCOs with the tasks involved in setting up a new organisation or in developing projects and activities. Or they could assist in providing information through MRSN’s quarterly newsletter for RCOs, or its directory of RCOs.

You will need to be available for a minimum of 5 hours a week for at least 6 months. This role will need good spoken and written English.

MRSN admin support

The role of volunteers in the different projects can involve admin support to the project and to MRSN as an organisation, including reception and answering the phone. In addition, volunteers with IT skills are particularly useful.Volunteers are an important part of our organisation.

Current vacancies

As well as vacancies on our Manchester Volunteer Advice Partnership project, we have vacancies for volunteers in following roles. You would need to be available for at least 6 months:

Somali and Persian (Farsi) speaking advice reception and interpreting volunteer

Role will require volunteer to undertake reception duties and/or interpreting support for the MRSN advice service.

Skills/experience needed:

  • Good spoken English and Somali or Farsi
  • Good communication and interpersonal skills and confidence to deal with the public
  • Basic admin skills and ability to undertake simple tasks on behalf of clients

Reception/admin volunteer

Role will require volunteer to provide reception cover for MRSN’s office. Interacting with people contacting MRSN on the phone or in person; assisting the finance/admin worker with setting up and maintenance of good admin systems; general admin support to MRSN office and projects.

Skills/experience needed:

  • Good interpersonal and communication skills in person and on the phone
  • Good spoken and written English
  • Good IT skills
  • Admin experience and understanding of admin systems

Volunteer Fundraiser

Role will require volunteer to be part of a fundraising group to generate income through online or offline activities to support the work of MRSN.

Skills/experience needed:

  • Energy, enthusiasm, creativity, organisational skills
  • Previous experience of fundraising would be a bonus
  • Organise online fundraising events and activities
  • Organise events and activities
  • Willingness to engage with organisations and individuals

How to apply to be a volunteer?
If you are interested in one of our current vacancies please download the Volunteer Application Form and email the completed application to

                                                Volunteer Application Form

(Note: After clicking the link above, the form needs to be opened from the bottom of the screen. Also, it is probably better to print it, complete it and send a scanned copy back to MRSN).

Thank you for your interest in volunteering at MRSN.