FAQs

We do not do appointments. Instead we have drop-in sessions where you can meet with an advisor to discuss your issue. 

We run drop-ins for different topics on different days so please click here for our drop-in timetable. Please arrive at least an hour before our drop in opens to ensure you will be seen that day.

Finding housing in Manchester is incredibly difficult and will depend on a number of factors. 

If you want to move to Manchester from another city:

If you have been placed by the government in housing in another city, but want to move to Manchester, we strongly recommend you stay in the city you have been placed in. The local council there will be responsible for providing accommodation for you, however if you move to Manchester, Manchester City Council will not take responsibility for housing you until you have been living in Manchester for 2 years, which could mean you may be homeless for 2 years unless you have people to stay with. Even after two years, you may still struggle for housing.

If you are a Manchester resident but can’t get council housing

If you are struggling to obtain council housing through Manchester Move, then we can provide a list of private landlords as recommended by Manchester City Council.

For further questions regarding housing please attend our General and Welfare Advice drop in on a Monday or Thursday from 10am -1pm. This is not an appointment but a first come first serve drop in session so arrive by 9am to ensure you have a better chance of being seen that day. Our drop in is at St James Church, M14 4TH. 

We do not offer counselling or mental health support.

If you would like mental health support please contact some of the following:

We mostly specialise in welfare and immigration advice, however below we have listed some of our projects or other organisations who specialise in this area.

  • The Shared Routes Project is a 6 week online training course where clients are taught about British culture and administration. For more information please click here and contact Randa on randa@mrsn.org.uk 
  • On a Sunday we run adult football sessions, you can find more details if you click here
  • We run activities for elderly people living in North Manchester. Please click here for more details.  

For activities with other organisations within Manchester, please see the list below:

Please use this virtual map to find local support for refugees and asylum seekers.

We do not accept second hand clothes as we do not have the staff capacity or space to store these donations. We occasionally accept brand new clothes. If you do have brand new clothes please email Rebecca at rebecca@mrsn.org.uk

We receive enquiries daily for interviews for journalism or for university research. Unfortunately we are a very small team and do not have the capacity to respond to these enquiries so we will decline any requests.