Details of our advice sessions (drop in and appointments)

We offer appointments and drop in sessions. Please see our drop down below to see when different advice sessions are available.

We are only able to see a certain number of people per drop in session, therefore make sure to arrive at the time stated. Drop-ins are on a first come, first serve basis and people will be turned away if we do not have the time to see them.

Our advice sessions now run at the Manchester Refugee Support Network, 129 Princess Road, Moss side, Manchester, M14 4RB, St James Church, Moss Side, Manchester, M14 4TH or 141-143 Princess Road, Moss Side, Manchester, M14 4RE.

URGENT INFORMATION FOR OUR CLIENTS:

We have received reports that the Home Office are calling people to offer “voluntary departure” to Rwanda. You DO NOT have to yes.

If you have got a call related to this, please click the link here to get more information or come along to a drop in as detailed below.

The Monday drop in advice session is at St James Church, M14 4TH.

To attend the Monday drop in please arrive at 9am to queue to be seen. We cannot guarantee you will be seen as we have a limited capacity.

We offer help with:

  • Face to face advice
  • Help applying for welfare benefits
  • Move on advice for people who have recently been granted status
  • Housing/ Manchester Move issue
  • Accessing Health service/ Registering for a GP
  • Getting into employment, education and training
  • Support with universal credit
  • Registering for college or ESOL
  • Other benefits such JSA/ESA
  • Understanding what benefits, you are entitled to (UC, JSA, ESA etc.)
  • Applying for and completing benefit forms
  • Challenging a benefit decision or sanction
  • Council tax
  • Child benefits
  • National insurance number
  • HC2 certificate
  • Private landlord issues
  • Opening a bank account
  • Employment support/SIA applications

For more information see here.

The Monday drop in advice session is at 129 Princess Road, M14 4RB.

To attend the Monday drop in please arrive at 9am to queue to be seen. We cannot guarantee you will be seen as we have a limited capacity.

We offer help with:

  • How to claim asylum
  • Navigating the asylum process
  • Applying for asylum support including accommodation
  • Asylum Support appeal
  • Notifying the Home Office if your circumstances change
  • Finding legal representation/ Find a solicitor.
  • Accessing healthcare
  • Accessing education
  • Obtain an ARC card
  • Apply for the Right to Work while waiting for your asylum claim
  • Support during the post-decision period
  • Other asylum and post-asylum claim related matters

For more information see here.

The Immigration advice session runs from 10am until 4pm at 129 Princess Road, Moss side, M14 4RB. Appointments only available. By booking an appointment you guarantee you will be seen. 

To book an appointment for Tuesday immigration advice please click here

We offer help with:

  • Indefinite leave to remain applications
  • Lost/incorrect/incomplete BRP card
  • Advice on Citizenship applications
  • UKVCAS appointments
  • Change address with home office
  • Correcting Home Office mistakes
  • Travel documents – click here for details on applying for a travel document yourself from home
  • Leave in Line applications
  • Certificates of Travel
  • Application for fee waiver
  • Advice about extended leave.
  • British passport applications
  • Aspen card issues
  • Travel Documents or any other late applications

We can advise on more complex asylum issues, and if we can’t help we can refer you to an organisation that can help you or we will provide you with a list of qualified legal representatives/solicitors.

For more information please see here.

RIS Drop in information

The Refugee Integration Service (RIS) is a provision especially for individuals who, in the last 2 years, have been granted Refugee status, Leave to Remain, or Humanitarian Protection, and have a connection to Manchester.

We are funded by Manchester City Council to support all new refugees who have recently been through the asylum process, as well as existing refugees who have previously been granted leave to remain and are residing in Manchester.

We offer support and guidance on the steps to take now that you have been given the right to reside in the UK.

We are happy to help if you need support with any of the following and much more: 

  • Checking and ensuring you have the correct immigrations documents and ID card
  • Welfare benefits e.g. Universal Credits
  • Housing guidance and access to limited accommodation (subject to availability)
  • Opening Bank Accounts
  • ESOL registration
  • Writing letters on your behalf and advocacy
  • Employment support
  • Access to education and training opportunities
  • Access to health and other services
  • Ongoing immigration advice

The Home Search Club information

The Home Search Club is for people who received Refugee status in the last 2 years, and already reside in Manchester. Unfortunately, we cannot assist with relocations from other cities, but can provide signposts to other organisations.

The Home Search Club isTuesday and Thursday afternoons at 141 Princess Road 1:30 – 4:00pm

For more time-intensive queries, pre-arranged appointments operate at the following times:

Appointment Morning pre -arranged appointment sessions only are Tuesdays and Thursday at 9:30 – 12:30 141 Princess road

How can I access the service?

If you would like to book an appointment or enquire about more information, please email your queries to our inbox RIS@mrsn.org.uk

In the event that we cannot offer you direct support we can help with referrals and signposting to other specialist services. These services may exist within our MRSN organisation, the Greater Manchester area or national associations.

This drop in operates out of 141-143 Princess Road, M14 4RE

For more information see here.

The advice drop in session runs from 10am until 4pm at St James Church, M14 4TH.

Drop in and appointments available. By booking an appointment you guarantee you will be seen. The drop-in is run on a first come first served basis, so you may be waiting for a long time to be seen and we might have to ask you to come back next week if there are too many people

To book an appointment for Wednesday immigration advice please click here

PLEASE NOTE: Because of suggestions, we are trialing having no appointments for the Immigration Advice service for 8 weeks starting on the 21st of February. During that time you would need to come to the drop-in early in order to be sure of being seen.

We offer help with:

  • Indefinite leave to remain applications
  • Lost/incorrect/incomplete BRP card
  • Advice on Citizenship applications
  • UKVCAS appointments
  • Change address with home office
  • Correcting Home Office mistakes
  • Travel documents – click here for details on applying for a travel document yourself from home
  • Leave in Line applications
  • Certificates of Travel
  • Application for fee waiver
  • Advice about extended leave.
  • British passport applications
  • Aspen card issues
  • Travel Documents or any other late applications

We can advise on more complex asylum issues, and if we can’t help we can refer you to an organisation that can help you or we will provide you with a list of qualified legal representatives/solicitors.

For more information please see here.

The Thursday advice session is at 129 Princess Road M14 4RB and is appointments and drop ins.

To attend the Thursday drop in please arrive at 9am to queue to be seen, or email charlotte@mrsn.org.uk to book an appointment or book an appointment here. We cannot guarantee you will be seen as we have a limited capacity.

To book an appointment for Thursday General Advice session please click here.

We offer help with:

  • Support with universal credit
  • Other benefits such JSA/ESA
  • Council tax
  • Child benefits
  • National insurance numbers
  • HC2 certificate
  • Manchester Move
  • Private landlord issues
  • Opening a bank account
  • Registering for a GP
  • Registering for college or ESOL
  • SIA applications

For more information see here.

The Friday advice session is at 141 Princess Road, Moss side, M14 4RE.

To book an appointment/refer a client please email bridget@mrsn.org.uk or come to our drop-in service to explain what you need an appointment for. 

We offer help with:

  • How to claim asylum
  • Navigating the asylum process
  • Applying for asylum support including accommodation
  • Asylum Support appeal
  • Notifying the Home Office if your circumstances change
  • Finding legal representation/ Find a solicitor.
  • Accessing healthcare
  • Accessing education
  • Obtain an ARC card
  • Apply for the Right to Work while waiting for your asylum claim
  • Support during the post-decision period
  • Other asylum and post-asylum claim related matters

For more information see here.

In 2020, many refugees and asylum seekers were moved to hotels across the UK, to be housed until more permanent accommodation could be found. Since then, staff from MRSN as well as our partners from Rainbow Haven have been going into hotels in order to provide welfare and immigration advice.

For information as to which weeks these sessions are running please contact info@mrsn.org.uk.

In 2020, many refugees and asylum seekers were moved to hotels across the UK, to be housed until more permanent accommodation could be found. Since then, staff from MRSN as well as our partners from Rainbow Haven have been going into hotels in order to provide welfare and immigration advice.

For more information about these sessions click here or contact Jennifer on jennifer@mrsn.org.uk

In 2020, many refugees and asylum seekers were moved to hotels across the UK, to be housed until more permanent accommodation could be found. Since then, staff from MRSN as well as our partners from Rainbow Haven have been going into hotels in order to provide welfare and immigration advice.

For more information about these sessions click here or contact Jennifer on jennifer@mrsn.org.uk