Get advice from our drop in centre

We offer appointments and drop in sessions. If you would like to drop in, please arrive by 8am in order to be seen by an advisor. The drop in doesn’t open then however the queue fills up quickly.

Please see our drop down below to understand what time to arrive:

We are only able to see a certain number of people per drop in session, therefore make sure to arrive at the time stated. Meetings are on a first come, first serve basis and people will be turned away if we do not have the time to see them.

Our advice sessions now run at the Manchester Refugee Support Network, 129 Princess Road, Moss side, Manchester, M14 4RB.

This advice drop in runs every Monday and on Thursday we offer pre booked appointments.

On Monday please arrive by 8am, as the queue builds up quickly and if you arrive after 8.30am you may not be seen. The advice drop in runs from 10am until 1pm. This is not appointment.

To book an appointment for Monday or Thursday General Advice session please click here.

We offer help with:

  • Support with universal credit
  • Other benefits such JSA/ESA
  • Council tax
  • Child benefits
  • Asylum support
  • National insurance numbers
  • HC2 certificate
  • Manchester Move issues
  • Private landlord issues
  • Opening a bank account
  • Registering for a GP
  • Driver’s license
  • Traffic offenses
  • Registering for college or ESOL
  • SIA applications

Are you seeking asylum?

Do you have any questions about immigration?

Are you living in Stockport?

Come and get free advice between 12pm – 2.30pm at 26 St Petersgate, Stockport, SK1 1HD

This advice drop in runs every Wednesday.

Please arrive by 8am, as the queue builds up quickly and if you arrive after 8am you may not be seen. The advice drop in runs from 10am until 1pm.

To book an appointment for Wednesday immigration advice please click here.

We offer help with:

  • Home office reference number
  • Lost BRP card
  • Naturalisation
  • UKVCAS appointments
  • Change address with home office
  • Leave in Line applications
  • British passport applications
  • Aspen card issues
  • Indefinite leave to remain applications

This advice drop in runs every Wednesday.

Please arrive by 1pm, as the queue builds up quickly and if you arrive after 1pm you may not be seen. The advice drop in runs from 2pm until 4pm. 

To book an appointment for Wednesday Travel Document advice session please click here.

We offer help with:

  • Applying for a travel document
  • Certificate of travel
  • Changing your delivery address for your travel document.

Due to COVID 19 travel documents are arriving up to 9 months late. If you have proof that a family member is ill or dying abroad, we may be able to send evidence to speed up the arrival of your travel document, however as a small charity, we do not have much influence over the government’s processes in these unprecedented times. We strongly suggest you just continue to wait.

This advice drop in runs every Thursday.

The RIS advice drop in runs from 1pm until 4pm. This is not appointment.

RIS is a holistic provision for people who in the last 9 months have been granted Humanitarian Protection, Refugee Leave or other Leave to Remain status. You can get support and guidance around what steps to take now that you have been given the right to reside in the UK.

Although it is no longer a legal requirement to wear a face mask, MRSN will still operate following COVID safe guidelines. This is to protect our staff, volunteers and beneficiaries who are not fully vaccinated.

COVID safe rules still apply:

  • Please wear a face mask and use hand sanitiser upon entry.
  • Please maintain a 2m distance at all times.